1. Introduction At International School of Music, Turramurra (ISM Turramurra), we respect your privacy and are committed to protecting the personal information of our students, parents, and guardians. This privacy policy explains how we collect, use, and safeguard your information.

 

2. Information We Collect We collect only essential information necessary for providing music education services:

• Student Information:

- Full name

- Age

- Medical information relevant to music lessons

- Attendance records

- Progress records

- Photos and videos (with consent)

 

• Parent/Guardian Information:

- Full name

- Contact details (phone, email)

- Address

 

3. How We Use Your Information

We use your information solely for:

• Delivering music education services

• Managing class schedules and attendance

• Communicating about lessons and school events

• Maintaining student records

• Organising recitals and events

• Emergency contact purposes

 

4. Information Sharing and Storage

• Internal Use Only: Your information is shared only with relevant ISM Turramurra teachers and staff members who need it to provide our services

• No Data Selling: We do not sell, trade, or transfer your personal information to outside parties

• Secure Storage: We maintain student records securely through our MyMusicStaff platform

• Data Retention: We keep records only for as long as necessary for educational and legal requirements

 

5. Communication We communicate with parents/guardians through:

• Email (for invoices, newsletters, and important updates)

• Phone

• In-person discussions

You may opt out of non-essential communications while maintaining necessary lesson-related communications.

 

6. Your Rights

You have the right to:

• Access your personal information

• Request corrections to your data

• Receive copies of your information

• Request deletion of your information (where legally permissible)

• Opt-out of marketing communications

 

7. Children's Privacy

We collect information about children under 18 only with parent/guardian consent. This information is used solely for educational purposes and is handled with utmost care and security.

 

8. Website and Online Presence

Our website collects basic analytics data to improve user experience. We do not use cookies for marketing or tracking purposes.

 

9. Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email and our website.

 

10. Contact Us

For privacy-related questions or concerns, please contact:

International School of Music, Turramurra

Level 1, 1319-1321 Pacific Highway Turramurra NSW 2074

Phone: (02) 9983 9460

Email: info@ismturramurra.com.au

 

11. Legal Compliance

This privacy policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).